Orders & Subscriptions
3 articles
My subscriptions: status and next charge
Where to see your subscriptions in the member area, what each status means (Active, Paused, Cancellation scheduled, etc.), and how to read the next charge.
Read article →How to cancel my subscription
Step by step to cancel a subscription from the member area, what happens to your access after cancellation, and what to do if it errors out.
Read article →I want a refund or to cancel my purchase
The difference between canceling a subscription and requesting a refund, what to have on hand, what to do about a duplicate charge, and how the refund timing and method work.
Read article →